What We Do
Day Support
Day Support (Individual/Group) is a group, facility-based service that provides assistance to the individual with acquisition, retention, or improvement in socialization and daily living skills, and is one option for a meaningful day.
Respite
Respite services provide periodic or scheduled support and relief to the primary caregiver(s) from the responsibility and stress of caring for the individual.
Community Networking
Community Networking Services provide individualized day activities that support the waiver beneficiary's definition of a meaningful day in an integrated community setting, with persons who are not disabled.
Natural Support Education
Natural Support Education provides training to families and the beneficiary's natural support network in order to enhance the decision making capacity of the natural support network, provide orientation regarding the nature and impact of the intellectual and other developmental disabilities upon the beneficiary.
AFL & Supported Living
AFL or Alternative Family Living is a type of Residential Supports available to NC Innovations consumers. An AFL provider is an individual or couple who chooses to provide Residential Supports in their home. The AFL site must be the primary residence of the AFL provider. An AFL can be licensed or unlicensed depending on the number of consumers receiving services in the AFL home and the age of the consumer. An AFL provider receives payment for the services and support provided to the consumer. AFL providers also receive reimbursement for room and board expenses of the consumer through a separate funding source.
AFL is a comprehensive service individually designed to meet the needs of the consumer. Habilitative services focus on the individual’s ability to reside as independently as possible in the community. The indiviudal is assisted with acquiring, improving and retaining skills in self-help, general household management, meal preparation, personal finance management, socialization and other adaptive areas. Assistance in activities of daily living is provided per the individual’s needs. Full participation in home life and community are also encouraged and supported. AFL provider transports the individual to and from the residence to community destinations.
A Caring Heart’s Qualified Professionals supervise services provided in AFL settings with monthly monitoring visits at the AFL home and weekly review of service documentation. A Caring Heart, as with all prospective employees, screens the AFL applicants thoroughly before placing a consumer in an AFL home. The AFL site must pass strict safety inspections prior to being approved for occupancy of a consumer. A Caring Heart matches the consumer and AFL provider based on the needs of the consumer and the qualifications of the AFL provider to ensure the best possible fit for both.
Residential Support
Residential Support provides individualized services and supports to enable a person to live successfully in a Group Home or Alternative Family Living (AFL) setting of their choice and be an active participant in his/her community.
Supportive Employment
Supportive Employment Services provide assistance with choosing, acquiring, and maintain a job for beneficiaries ages 16 and older, for whom competitive employment has not been achieved and/or has been interrupted or intermittent.
Psychosocial Rehabilitation
Our Psychosocial Rehabilitation (PSR) program is designed to assist adults with mental illness to build skills to live independently. The PSR program will encourage participants to involve themselves in the community by volunteering, participation at community/social events, and vocational activities. The PSR Staff is trained in diversity, cultural sensitivity, and working with the mentally ill targeted population. Each participant will be treated at all times with respect and dignity.
Staff will assist with unmet needs related to recovery such as: personal care, meal prep, shopping, housing, and accessing social, vocations, and recreational opportunities in our community.
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